When you need to update many documents at once — re-sync a batch of URLs, archive last year's content, or promote a set of drafts to Live — the floating action bar is faster than opening each document one by one.

Selecting documents

There are two ways to select:

• Row checkboxes — Click a checkbox on the left of a row. A checkbox appears on hover.
• Header checkbox — Click the checkbox in the table header to select / deselect all visible rows.

The floating action bar appears at the bottom of the screen as soon as the first row is selected. The counter shows {selected}/30 selected.

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30-document limit per batch

The bulk endpoints process up to 30 documents at a time. The counter shows your progress against this limit. To update more, run the action in batches.

Available bulk actions

Synchronize

Re-pulls the latest content for the selected URL-based documents. Non-URL documents in the selection are skipped silently.

Use Synchronize when:

• A batch of source pages has been updated (e.g. policy refresh, product launch).
• You need a faster refresh than your scheduled rate.

Set status

Opens a popover with Live, Draft, and Archived options. All selected documents move to the chosen state in one API call.

Use Set status when:

• Promoting a batch of drafts to Live after validation.
• Archiving a campaign's content at end-of-life.
• Pausing a set of documents temporarily by moving them to Draft.

Delete

Permanently removes the selected documents from the Knowledge Hub.

❗️

Delete is irreversible

Deleted documents are not soft-deleted — they're gone for good. Prefer Archive if you might need the content later.

Clearing the selection

Three ways to clear:

• Click Clear selection next to the items count above the table.
• Click the close (✕) icon on the right of the floating bar.
• Uncheck the header checkbox.