Categories

A Category is a folder that contains one or more Use Cases related to the same topic. Organizing use cases into categories helps maintain a structured and easily navigable system.

Example: A chatbot may have a "Booking" category that includes various use cases such as "Book a Flight" and "Cancel My Booking."

Creating a Category

To create a new category, follow these steps:

1. Navigate to the Use Cases Page: Access the page where all your use cases are listed.

2. Click on the "Create New Category" Button: Locate and select the Create New Category button to initiate the creation process.

   

3. Name Your Category: Enter a descriptive and concise name for your new category.

4. Save the Category: Confirm and save your new category. It will now appear in your list of categories.

Renaming a Category

To rename an existing category, follow these steps:

1. Navigate to the Use Cases Page: Access the page where your categories are listed.
2. Hover Over the Category Name: Move your cursor over the name of the category you wish to rename.
3. Click the Pencil Icon: Select the pencil (edit) icon that appears next to the category name.
4. Enter the New Name: Type in the desired new name for the category.
5. Save Changes: Confirm and save the new category name.

Deleting a Category

To delete an existing category, follow these steps:

1. Navigate to the Use Cases Page: Access the page where your categories are listed.
2. Hover Over the Category Name: Move your cursor over the name of the category you wish to delete.
3. Click the Trash Bin Icon: Select the trash bin (delete) icon that appears next to the category name.
4. Confirm Deletion: Confirm that you want to delete the category.

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Deleting a category is permanent and cannot be undone. After deletion, all use cases previously assigned to this category will be moved to the "Uncategorized" section.