Data Usage and Retention Policies

ViaSay aligns with GDPR regulations and prioritizes protecting customers' sensitive information.

• Anonymization – Sensitive data (e.g., emails, phone numbers, credit card details) is anonymized before processing. -
• AI Provider – ViaSay uses Azure OpenAI as its default AI provider. However, you can integrate your own AI provider with LouisAI.
• Client Assurance – No personally identifiable information (PII) is shared with OpenAI or retained unnecessarily.