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At the bottom of ViaSay Chatbot's sidebar, you’ll find four icons designed to assist you while working on the platform:

  1. Trace: Accessible to Bot Managers, this feature provides detailed logs of bot interactions, helping to diagnose issues.
  2. Changelog: Displays recent product updates and allows users to send feedback.
  3. Documentation: Direct link to ViaSay Chatbot's documentation for guidance and support.
  4. Support/Bug Report: Enables users to report issues or request assistance, with the support team responding via email.

Updated 2 months ago

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