The Knowledge Hub is where you manage and review the documents that power LouisAI’s responses. Each document, or "item" serves as a source of information that LouisAI uses to generate answers.

Item List

Each row in the Knowledge Hub represents a document with the following details:

• Title – The document’s name or label.
• Type – The file format (e.g., URL, TEXT, CSV, PDF).
• Source – The Knowledge Base where the document is stored.
• Language – The primary language of the document content.
• Last synchronization – The most recent date and time the document was updated or synchronized.

Searching and Filtering

• Search – Use the search bar to find documents by title.
• Filter – Click the filter icons to narrow results by Knowledge Base, file type, or language.

Document Actions

Viewing and Editing Documents

Click on a document to view its contents and modify its settings. You can:

• Synchronize (for URL-based documents only) to fetch the latest content.
• Change the language if needed.
• Delete the document if it is no longer needed.

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You cannot modify a document’s content directly. To update it, delete the existing document and upload a new version.

Synchronizing URL-Based Documents

For documents added via URLs, clicking Synchronize retrieves the latest content to keep LouisAI’s knowledge base up to date.

• Deleting Documents: Click Delete to permanently remove a document from the Knowledge Hub.

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Best Practices for Managing the Knowledge Hub

• Regular Updates – Schedule periodic synchronization for URL-based documents or set a Refresh Rate in the Advanced settings to keep content current.
• Descriptive Titles – Use meaningful names to easily differentiate documents.
• Language Consistency – Ensure each document’s language is correctly set, especially for multilingual content.