User Input

Use the User Input step to capture user responses and store them as variables in the bot's context.

User Input Validation Types

Several validation methods are available for capturing user inputs:

• Free Text: Captures any user response without validation.
• Email Address: Ensures the input matches a valid email format.
• Regex: Validates input against a specific format using regular expressions (useful regex examples can be found here).
• Select: Presents users with predefined options via Quick Replies; only one option can be selected.

Collecting User Input via Pre-defined Options

Using the Select validation type, you can present users with a list of options to choose from. These options are displayed as Quick Replies.

Configuration steps:

1. Set a variable.
2. Assign an Option title for the Quick Reply.
3. Define the Data value for storage (the value saved into the variable).

Modifying User Input

1. Go Back

Enabling the "Go back" button allows users to return to the previous step and override the value of a User Input .

2. Data Verification

Prompt users to verify the accuracy of collected information and allow them to make corrections.

• Confirm and Continue: Proceeds to the next step in the flow.

• Modify [Field]: Leads to a sub-step where users can modify the selected information.

  

Details:

• The prompt message for changing a variable is unique and configurable in the Data Verification section.
• Validation rules still apply when a variable is modified through Data Verification.