Two updates to speed up your workflow and make your AI agents smarter.

🆕 ViaFlow Handover - File sharing in livechat

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Scraped pages include headers, footers, and ads that degrade AI response quality. This update lets you exclude unwanted HTML elements globally while customizing exceptions for specific URLs

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You can now use Markdown for Rich text formating inside every Answer Step.

You can now use Markdown for rich text formatting inside every Answer Step.
This update gives you full control over text presentation — improving readability, visual appeal, and user engagement.

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The “Generate with AI” step allows users to embed generative AI directly into conversation flows.

You can now use this step to generate dynamic text, extract structured information, or enrich user responses with external knowledge — all powered by Louis AI.