Public API to push messages from the Laiye chatbot to users through WhatsApp
The WhatsApp Push messaging API is leveraged to send outbound messages from a service to the end-users through WhatsApp and to receive inbound messages or responses from these end-users. This API is utilized to facilitate communication via the WhatsApp platform, extending the functionality without being restricted to the existing WhatsApp interfaces or integrations.
The WhatsApp Push API provides an endpoint for dispatching a message to an end-user via WhatsApp. The transmission of this message is performed asynchronously to all recipients
Replies or responses from the end-users via WhatsApp are routed back to an endpoint managed by the service. This ensures that inbound messages are securely and effectively received, allowing the Laiye Chatbot to manage and handle the responses appropriately.
This WhatsApp Push feature presents an efficient, reliable and scalable method for services to interact with their users through one of the most popular messaging platforms globally - WhatsApp, offering a seamless, interactive, and engaging user experience.
In order to use the WhatsApp Push API, you need to configure a channel and a secret key first.
To set up the channel, please follow the instructions outlined in our Product documentation: https://documentation.chatbot.laiye.com/docs/whatsapp
For the specific WhatsApp Push secret key, please send a message by using the "Ask for support" button from your chatbot and provide the following information:
- Bot name
- WhatsApp channel name
- Your secret key that you would like to use when calling our API