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v1.0

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v1.0

Messaging v1.1

  • Introduction
  • Send a messagepost
    • Rate limit
    • Examples
  • Receive a messagepost
    • Attachment payloads
    • Request authenticity signature
    • Expected response code
    • Body examples
  • Change log

Message Trigger v1.1

  • Introduction
  • Trigger a messagepost
    • Request authenticity signature

Widget Javascript API

  • Introduction
  • Available methods
  • Widget events
  • Widget Attributes

Agent Handover v1.0

  • Introduction
  • Accepting a handover requestpost
  • Receiving a user message for an ongoing conversationpost
  • Sending an event on behalf of a human agentpost

Data Compliance API

  • Introduction
  • Request authenticity signature
  • Data Deletionpost
  • Data Exportpost

WhatsApp Push v1.0

  • Introduction
  • Launch your WhatsApp Push campaignpost
    • Request authenticity signature
    • Example 1 - Template with Image and 2 CTA buttons
    • Example 2 - Template with 2 quick reply buttons
  • Webhooks
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Rate limit

Rate limit is set to prevent malicious behaviour and poor user experiences. The per hour rate limit per channel token is 20000 messages. You can contact your ViaSay representative if a higher limit is necessary.