For AI agents: visit https://documentation.viasay.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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v1.0

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v1.0

Messaging v1.1

  • Introduction
  • Send a messagepost
    • Rate limit
    • Examples
  • Receive a messagepost
    • Attachment payloads
    • Request authenticity signature
    • Expected response code
    • Body examples
  • Change log

Message Trigger v1.1

  • Introduction
  • Trigger a messagepost
    • Request authenticity signature

Widget Javascript API

  • Introduction
  • Available methods
  • Widget events
  • Widget Attributes

Agent Handover v1.0

  • Introduction
  • Accepting a handover requestpost
  • Receiving a user message for an ongoing conversationpost
  • Sending an event on behalf of a human agentpost

Data Compliance API

  • Introduction
  • Request authenticity signature
  • Data Deletionpost
  • Data Exportpost

WhatsApp Push v1.0

  • Introduction
  • Launch your WhatsApp Push campaignpost
    • Request authenticity signature
    • Example 1 - Template with Image and 2 CTA buttons
    • Example 2 - Template with 2 quick reply buttons
  • Webhooks
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Expected response code

Expected response codes from the partner’s backend are 2xx.
Once connected, a response should be given within 2 seconds (otherwise Laiye Chatbot cuts the network connection).
Laiye Chatbot does not retry failed attempts, to guarantee message delivery at most one time.

Updated over 3 years ago


Updated over 3 years ago